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FAQ - OROGOLD Cosmetics Reviews - ORO GOLD Media

Question - Why do you use gold in OROGOLD products?
Gold has been used by mankind as a medium of beauty for centuries. Ever since its discovery, it has remained to be one of the most exotic ingredients on the planet. Women across generations and cultures have always associated the metal with flawless beauty. There was a time when gold found its way into the skin care routines of kings and queens, but the high values of the commodity made it all but disappear from skin care over the years. Modern day technology allows OROGOLD to reintroduce gold once again into the world of skin care and offer our customers with products that contain gold. This helps us to allow our customers to once again enjoy the luxurious feeling of applying gold on their skin.
Question – Which collection can help me deal with acne?
We do not currently offer a collection specifically for acne, but exfoliating products like the 24K Multi-Vitamin Deep Peeling + Mandelic Acid may help. Formulated with bamboo stem powder, vitamin C and mandelic acid, this gentle exfoliator will help rid your skin of dirt and impurities that may be triggering your acne flareups.

You may also be interested in the OROGOLD Lielle Collection, which has been dermatologist-tested for sensitive skin. The 24K Sensitive Skin Cleanser can help cleanse your skin of grease and makeup residue, while the 24K Sensitive Skin Encapsulated Serum can deliver much-needed peptides without irritating your skin.

Question - Are OROGOLD products tested on animals?
OROGOLD Cosmetics is completely against any form of cruelty towards animals. None of our products are tested on animals and our brand completely stands by measures taken to protect animals.
Question – Are your products safe for pregnant women/ children?
OROGOLD Cosmetics doesn’t recommend the use of its products by children. Pregnant women should always consult their dermatologists before introducing any new skin care products on their skin.
Question – Why should I choose ORO GOLD products and collections? Why are OROGOLD products different?
OROGOLD offers customers with access to top quality skin care collections and products that not only deal with their skin issues, but also help them to reveal younger looking skin. Each ORO GOLD product has been specially formulated to suit different kinds of skin and there is an OROGOLD product for people with all types of skin and all sorts of skin issues. OROGOLD skin care products are not only about quality and spa-like experiences. Using ORO GOLD also has a lot to do with enjoying the perfect skin care experience. For more details on the OROGOLD experience, please visit an OROGOLD store or visit our website.
Question – Do your products contain gluten?
OROGOLD Cosmetics doesn’t use gluten in its products and collections. However, the brand is yet to get its manufacturing facilities certified as gluten free.
Question – Which is the best OROGOLD collection?
There is no best or worst OROGOLD Collection. We cannot compare our collections because each ORO GOLD product and collection has been formulated with specific skin care needs in mind. As a result, different collections work differently on different kinds of skin. Furthermore, each OROGOLD product has been formulateda fter a lot of research and each product can work wonders for your skin care routine. Therefore, what might be the best OROGOLD product for people with dry skin might be entirely different from the best OROGOLD product for people with oily skin.
Question – How can I be sure I am buying an authentic OROGOLD product?
All you need to do is visit the nearest ORO GOLD store to get access to authentic OROGOLD products. You can also find original OROGOLD products on our website
Question – Where are your stores located?
OROGOLD Stores are located in more than 22 countries across the globe. We also boast of having an excellent presence right here in the US. To find an ORO GOLD Store closest to you, please visit
Question – Are your jars and bottles recyclable?
OROGOLD Cosmetics doesn’t offer customers with recyclable bottles and jars for sanitary reasons. However, we do try and ensure that our packaging is as environment-friendly as possible.
Question – What is the return policy for your products?
Customers can exchange ORO GOLD products from the original point of purchase within 30 days from the date of purchase. Please note that OROGOLD Cosmetics does not offer refunds for products purchased.
Question – Do you have something for men?
There is a unique collection that has been formulated keeping in mind the special skin care needs of men. The OROGOLD 24K Men’s Collection is ideal for the male skin and it particularly helps to take care of the grooming needs of men. Moreover, male customers can also choose any regular collection from ORO GOLD and use it on their skin. Our products have been formulated using the best and most luxurious skin care ingredients and they work perfectly for men as well as women.
Question – Which collection can help me deal with dark spots?
ORO GOLD customers with skin issues like dark spots have found the OROGOLD 24K Bio-Brightening Collection to be particularly useful. This collection helps you to enjoy a brighter looking complexion and it also helps in diminishing the appearance of common skin care problems such as fine lines, age spots, uneven skin tones and dark spots. OROGOLD always recommends its customers to consult their dermatologist before product use.
Question – Do I need an appointment for the VIP facial?
You don’t need prior appointments to enjoy the luxurious OROGOLD facial. However, having a prior appointment means that you don’t have to wait your turn at the ORO GOLD Store.